🔄 Return Policy
At Advanity Store, we aim to ensure customer satisfaction. This Return Policy explains the conditions under which products may be returned.
1. Eligibility for Returns
A product may be eligible for return if:
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It is damaged, defective, or incorrect at the time of delivery
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The issue is reported within 48 hours of delivery
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The product is unused, unwashed, and in original condition
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All original packaging, tags, and accessories are intact
2. Non-Returnable Items
The following items are not eligible for return:
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Products damaged due to misuse or mishandling
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Items showing signs of use or wear
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Products purchased during clearance or sale (unless damaged)
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Custom or special-order items (if applicable)
3. Return Request Process
To initiate a return:
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Contact our Customer Service within 48 hours of delivery
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Share order details along with images or videos of the issue
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Our team will review and approve the return request
📞 Customer Service: +91 79829 17446
📧 Email: support@advanity.store
4. Return Pickup & Inspection
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Approved returns may be picked up by our logistics partner or require self-shipment, depending on location
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Products will be inspected after receipt before further action
5. Replacement Option
If eligible, we may offer a replacement instead of a return, subject to stock availability.